# ServiceNow, Inc.: overview

NOW · NYSE · CIK 1373715 · [Technology](/sectors/technology.md) · fiscal year ends Dec 31

Pages: [Overview](/companies/now.md) · [Financials](/companies/now/financials.md) · [Filings](/companies/now/filings.md) · [Insiders](/companies/now/insiders.md)

Latest reported revenue: [$4.11bn](/filings/0001373715-26-000096.md) for Q3 FY2026, three months to 2026-09-30, from the 10-Q filed Oct 28, 2026 (XBRL us-gaap:RevenueFromContractWithCustomerExcludingAssessedTax, accession 0001373715-26-000096).

## Last eight quarters

| Line item | Unit | Q4 FY2024 (2024-12-31) | Q1 FY2025 (2025-03-31) | Q2 FY2025 (2025-06-30) | Q3 FY2025 (2025-09-30) | Q4 FY2025 (2025-12-31) | Q1 FY2026 (2026-03-31) | Q2 FY2026 (2026-06-30) | Q3 FY2026 (2026-09-30) |
| --- | --- | ---: | ---: | ---: | ---: | ---: | ---: | ---: | ---: |
| Revenue | $m | [2,957 d](/filings/0001373715-26-000007.md) | [3,088](/filings/0001373715-26-000056.md) | [3,215](/filings/0001373715-26-000076.md) | [3,407](/filings/0001373715-26-000096.md) | [3,568 d](/filings/0001373715-26-000007.md) | [3,770](/filings/0001373715-26-000056.md) | [3,987](/filings/0001373715-26-000076.md) | [4,106](/filings/0001373715-26-000096.md) |
| Gross margin | % | [78.7% d](/filings/0001373715-26-000007.md) | [78.9%](/filings/0001373715-26-000056.md) | [77.5%](/filings/0001373715-26-000076.md) | [77.3%](/filings/0001373715-26-000096.md) | [76.6% d](/filings/0001373715-26-000007.md) | [75.1%](/filings/0001373715-26-000056.md) | [70.7%](/filings/0001373715-26-000076.md) | [70.5%](/filings/0001373715-26-000096.md) |
| Operating margin | % | [12.6% d](/filings/0001373715-26-000007.md) | [14.6%](/filings/0001373715-26-000056.md) | [11.1%](/filings/0001373715-26-000076.md) | [16.8%](/filings/0001373715-26-000096.md) | [12.4% d](/filings/0001373715-26-000007.md) | [13.3%](/filings/0001373715-26-000056.md) | [4.1%](/filings/0001373715-26-000076.md) | [9.4%](/filings/0001373715-26-000096.md) |
| Net margin | % | [13.0% d](/filings/0001373715-26-000007.md) | [14.9%](/filings/0001373715-26-000056.md) | [12.0%](/filings/0001373715-26-000076.md) | [14.7%](/filings/0001373715-26-000096.md) | [11.2% d](/filings/0001373715-26-000007.md) | [12.4%](/filings/0001373715-26-000056.md) | [7.5%](/filings/0001373715-26-000076.md) | [6.7%](/filings/0001373715-26-000096.md) |
| Diluted EPS | $ per share | not reported | [0.44](/filings/0001373715-26-000056.md) | [0.37](/filings/0001373715-26-000076.md) | [0.48](/filings/0001373715-26-000096.md) | not reported | [0.45](/filings/0001373715-26-000056.md) | [0.29](/filings/0001373715-26-000076.md) | [0.27](/filings/0001373715-26-000096.md) |
| Free cash flow | $m | [1,382 d](/filings/0001373715-26-000007.md) | [1,472](/filings/0001373715-26-000056.md) | [526 d](/filings/0001373715-26-000076.md) | [578 d](/filings/0001373715-26-000096.md) | [2,000 d](/filings/0001373715-26-000007.md) | [1,529](/filings/0001373715-26-000056.md) | [473 d](/filings/0001373715-26-000076.md) | [748 d](/filings/0001373715-26-000096.md) |

- Revenue. XBRL Revenue: us-gaap:RevenueFromContractWithCustomerExcludingAssessedTax. Derived values: 12-month figure less the 9-month figure.
- Gross margin (gross profit / revenue). XBRL Gross profit: us-gaap:GrossProfit; Revenue: us-gaap:RevenueFromContractWithCustomerExcludingAssessedTax. Derived values: 12-month figure less the 9-month figure.
- Operating margin (operating income / revenue). XBRL Operating income: us-gaap:OperatingIncomeLoss; Revenue: us-gaap:RevenueFromContractWithCustomerExcludingAssessedTax. Derived values: 12-month figure less the 9-month figure.
- Net margin (net income / revenue). XBRL Net income: us-gaap:NetIncomeLoss; Revenue: us-gaap:RevenueFromContractWithCustomerExcludingAssessedTax. Derived values: 12-month figure less the 9-month figure.
- Diluted EPS. XBRL Diluted EPS: us-gaap:EarningsPerShareDiluted.
- Free cash flow (operating cash flow − capital expenditure). XBRL Operating cash flow: us-gaap:NetCashProvidedByUsedInOperatingActivities; Capital expenditure: us-gaap:PaymentsToAcquirePropertyPlantAndEquipment. Derived values: 12-month figure less the 9-month figure; 6-month figure less the 3-month figure; 9-month figure less the 6-month figure.

## Last five fiscal years

| Line item | Unit | FY2021 (2021-12-31) | FY2022 (2022-12-31) | FY2023 (2023-12-31) | FY2024 (2024-12-31) | FY2025 (2025-12-31) |
| --- | --- | ---: | ---: | ---: | ---: | ---: |
| Revenue | $bn | [5.9](/filings/0001373715-24-000030.md) | [7.2](/filings/0001373715-25-000010.md) | [9.0](/filings/0001373715-26-000007.md) | [11.0](/filings/0001373715-26-000007.md) | [13.3](/filings/0001373715-26-000007.md) |
| Gross margin | % | [77.1%](/filings/0001373715-24-000030.md) | [78.3%](/filings/0001373715-25-000010.md) | [78.6%](/filings/0001373715-26-000007.md) | [79.2%](/filings/0001373715-26-000007.md) | [77.5%](/filings/0001373715-26-000007.md) |
| Operating margin | % | [4.4%](/filings/0001373715-24-000030.md) | [4.9%](/filings/0001373715-25-000010.md) | [8.5%](/filings/0001373715-26-000007.md) | [12.4%](/filings/0001373715-26-000007.md) | [13.7%](/filings/0001373715-26-000007.md) |
| Net margin | % | [3.9%](/filings/0001373715-24-000030.md) | [4.5%](/filings/0001373715-25-000010.md) | [19.3%](/filings/0001373715-26-000007.md) | [13.0%](/filings/0001373715-26-000007.md) | [13.2%](/filings/0001373715-26-000007.md) |
| Diluted EPS | $ per share | [1.13](/filings/0001373715-24-000030.md) | [1.60](/filings/0001373715-25-000010.md) | [1.68](/filings/0001373715-26-000007.md) | [1.37](/filings/0001373715-26-000007.md) | [1.67](/filings/0001373715-26-000007.md) |
| Free cash flow | $bn | [1.8](/filings/0001373715-24-000030.md) | [2.2](/filings/0001373715-25-000010.md) | [2.7](/filings/0001373715-26-000007.md) | [3.4](/filings/0001373715-26-000007.md) | [4.6](/filings/0001373715-26-000007.md) |

- Revenue. XBRL Revenue: us-gaap:RevenueFromContractWithCustomerExcludingAssessedTax.
- Gross margin (gross profit / revenue). XBRL Gross profit: us-gaap:GrossProfit; Revenue: us-gaap:RevenueFromContractWithCustomerExcludingAssessedTax.
- Operating margin (operating income / revenue). XBRL Operating income: us-gaap:OperatingIncomeLoss; Revenue: us-gaap:RevenueFromContractWithCustomerExcludingAssessedTax.
- Net margin (net income / revenue). XBRL Net income: us-gaap:NetIncomeLoss; Revenue: us-gaap:RevenueFromContractWithCustomerExcludingAssessedTax.
- Diluted EPS. XBRL Diluted EPS: us-gaap:EarningsPerShareDiluted.
- Free cash flow (operating cash flow − capital expenditure). XBRL Operating cash flow: us-gaap:NetCashProvidedByUsedInOperatingActivities; Capital expenditure: us-gaap:PaymentsToAcquirePropertyPlantAndEquipment.

Each value links to the filing it came from. d marks a derived value. A ratio is not reported when any input is missing.

## Insider purchases and sales

The last 20 open-market transactions on Form 4 (codes P and S). Reported price is as stated on the form, not a market price. [All insider transactions](/companies/now/insiders.md)

None in coverage.

## Funds that report holding it

From each manager’s latest Form 13F, largest reported value first. Reported value is as filed: filing data, not a price. [All funds](/funds.md)

| Fund | Quarter ended | Reported value | Shares | Put or call | Change on the quarter before |
| --- | --- | ---: | ---: | --- | --- |
| [BlackRock, Inc.](/funds/2012383.md) | 2026-06-30 | $9.54bn | 96,057,763 |  | Reduced −1,443,831 |
| [VANGUARD CAPITAL MANAGEMENT LLC](/funds/2100119.md) | 2026-06-30 | $6.69bn | 67,351,838 |  | Reduced −628,381 |
| [STATE STREET CORP](/funds/93751.md) | 2026-06-30 | $4.87bn | 49,038,218 |  | Added +979,726 |
| [MORGAN STANLEY](/funds/895421.md) | 2026-06-30 | $2.64bn | 26,630,984 |  | Added +3,282,989 |
| [VANGUARD PORTFOLIO MANAGEMENT LLC](/funds/2100121.md) | 2026-06-30 | $2.50bn | 25,184,743 |  | Added +12,173 |
| [GEODE CAPITAL MANAGEMENT, LLC](/funds/1214717.md) | 2026-06-30 | $2.41bn | 24,274,498 |  | Reduced −149,313 |
| [UBS AM, a distinct business unit of UBS ASSET MANAGEMENT AMERICAS LLC](/funds/861177.md) | 2026-06-30 | $1.65bn | 16,638,071 |  | Added +2,362,606 |
| [SUSQUEHANNA INTERNATIONAL GROUP, LLP](/funds/1446194.md) | 2026-06-30 | $1.63bn | 16,448,200 | Call | Added +6,974,900 |
| [SUSQUEHANNA INTERNATIONAL GROUP, LLP](/funds/1446194.md) | 2026-06-30 | $1.46bn | 14,661,900 | Put | Added +7,186,900 |
| [JPMORGAN CHASE & CO](/funds/19617.md) | 2026-06-30 | $1.39bn | 13,949,279 |  | Reduced −17,047,662 |

## Recent filings

[All 2,525 filings](/companies/now/filings.md)

| Filed | Accepted | Form | What it is | Accession |
| --- | --- | --- | --- | --- |
| 2026-10-28 | 17:12 ET | [10-Q](/filings/0001373715-26-000096.md) | Quarterly report, period 2026-09-30 | 0001373715-26-000096 |
| 2026-10-28 | 17:10 ET | [8-K/A](/filings/0001373715-26-000095.md) | 2.02 Results of operations; 9.01 Financial statements and exhibits | 0001373715-26-000095 |
| 2026-10-28 | 16:14 ET | [8-K](/filings/0001373715-26-000092.md) | 2.02 Results of operations; 9.01 Financial statements and exhibits | 0001373715-26-000092 |
| 2026-07-23 | 19:07 ET | [10-Q](/filings/0001373715-26-000076.md) | Quarterly report, period 2026-06-30 | 0001373715-26-000076 |
| 2026-07-22 | 16:11 ET | [8-K](/filings/0001373715-26-000072.md) | 2.02 Results of operations; 9.01 Financial statements and exhibits | 0001373715-26-000072 |
| 2026-05-22 | 16:41 ET | [8-K](/filings/0001373715-26-000065.md) | 5.02 Departure or appointment of officers or directors; 5.07 Shareholder vote results; 9.01 Financial statements and exhibits | 0001373715-26-000065 |
| 2026-05-15 | 16:05 ET | [8-K](/filings/0001193125-26-226644.md) | 1.01 Entry into a material agreement; 2.03 New direct financial obligation; 8.01 Other events; 9.01 Financial statements and exhibits | 0001193125-26-226644 |
| 2026-04-23 | 19:11 ET | [10-Q](/filings/0001373715-26-000056.md) | Quarterly report, period 2026-03-31 | 0001373715-26-000056 |
| 2026-04-22 | 16:49 ET | [8-K](/filings/0001373715-26-000054.md) | 1.01 Entry into a material agreement; 2.02 Results of operations; 2.03 New direct financial obligation; 9.01 Financial statements and exhibits | 0001373715-26-000054 |
| 2026-04-06 | 16:08 ET | [DEF 14A](/filings/0001373715-26-000039.md) | Proxy statement, period 2026-05-21 | 0001373715-26-000039 |

## Latest annual report

[Form 10-K for the fiscal year ended Dec 31, 2025](/filings/0001373715-26-000007.md), filed Jan 29, 2026.

## Forecast league

Q3 FY2026, the quarter ended 2026-09-30, has been scored from the reported figures. [See the target](/leagues/2026q3/targets/603585de-b1fb-4f80-9e17-0296c6a58ab4)

## About the filer

- CIK: 1373715
- Tickers: NOW
- Exchange: NYSE
- SIC code: 7372 Services-Prepackaged Software
- State of incorporation: DE
- Filer category: Large accelerated filer

Source: SEC EDGAR, XBRL company facts, the filing index and Forms 4. Last ingested by Listed: Oct 29, 2026, 04:38 ET. No prices; not investment advice.