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Upbound Group, Inc.: Form 10-Q for the period ended Sep 30, 2026

Filed with the SEC on Oct 30, 2026 and accepted by EDGAR at Oct 29, 2026, 17:58 ET.

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Management's discussion and analysis

As filed, 69,926 characters, with its headings, lists and tables. Extracted from the main document; charts and exhibits are in the original on sec.gov.

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This Quarterly Report on Form 10-Q includes “forward-looking” statements within the meaning of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words such as “believes,” “expects,” “anticipates,” “estimates,” “intends,” “plans,” “seeks” or words of similar meaning, or future or conditional verbs, such as “will,” “should,” “could,” “may,” “aims,” “intends,” or “projects.” These forward-looking statements include, without limitation, those relating to the impact of ongoing challenging macroeconomic conditions on our business, operations, financial performance and prospects, the future business prospects and financial performance of our Company as a whole and our segments, our growth strategies, our expectations, plans and strategy relating to our capital structure and capital allocation, including any share repurchases under our share repurchase program, the potential impact of the matters discussed in Note 12 - “Contingencies” in this Quarterly Report on Form 10-Q, and other statements that are not historical facts. Unless expressly indicated or the context requires otherwise, the terms “Upbound Group, Inc.,” “Company,” “we,” “us,” and “our” in this document refer to Upbound Group, Inc. and, where appropriate, its subsidiaries.

A forward-looking statement is neither a prediction nor a guarantee of future events or circumstances, and those future events or circumstances may not occur. You should not place undue reliance on forward-looking statements, which speak only as of the date of this Quarterly Report on Form 10-Q. These forward-looking statements are based on currently available operating, financial and competitive information and are subject to various risks and uncertainties. Our actual future results and trends may differ materially and adversely depending on a variety of factors, including, but not limited to, the risks and uncertainties discussed under “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our Annual Report on Form 10-K for the year ended December 31, 2025 and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” below. Given these risks and uncertainties, you should not rely on forward-looking statements as a prediction of actual results. Any or all of the forward-looking statements contained in this Quarterly Report on Form 10-Q and any other public statement made by us, including by our management, may turn out to be incorrect. We are including this cautionary note to make applicable and take advantage of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 for forward-looking statements. Except as required by law, we expressly disclaim any obligation to update or revise any forward-looking statements, whether as a result of new information, future events, changes in assumptions or otherwise. Factors that could cause or contribute to these differences include, but are not limited to:

  • difficulties encountered in managing the financial and operational performance of our multiple business segments;
  • risks associated with pricing, value proposition and other changes to our consumer offerings and strategies being deployed in our businesses;
  • our ability to continue to effectively execute our strategic initiatives, including mitigating risks associated with any potential additional mergers and acquisitions, or lease-to-own refranchising opportunities;
  • our ability to effectively provide consumers with additional products and services beyond lease-to-own and products and services currently offered by our Brigit segment, including through third-party partnerships;
  • the possibility that costs, difficulties or disruptions related to the integration of Brigit operations into our other operations will be greater than expected;
  • the possibility that the anticipated benefits from the Brigit acquisition may not be fully realized or may take longer to realize than expected;
  • the general strength of the economy and other economic conditions affecting consumer preferences, spending and payment behaviors, including the availability of credit to our target consumers and to other consumers, impacts from continued or renewed inflation, central bank monetary policy initiatives to address inflation concerns, and a possible recession or slowdown in economic growth;
  • failure to effectively manage our operating labor and non-labor operating expenses, including failure to effectively optimize our proprietary algorithms and customer decisioning tools to limit merchandise losses for our lease-to-own offerings;
  • our ability to retain the revenue associated with acquired lease-to-own customer accounts and enhance the performance of acquired stores;
  • factors affecting the disposable income available to our current and potential customers;
  • changes in the unemployment rate;
  • capital market conditions, including changes in interest rates and availability of funding sources for us;
  • changes in our credit ratings;
  • our ability to identify potential acquisition candidates, complete acquisitions and successfully integrate acquired companies;
  • disruptions caused by the operation of our information management systems or disruptions in the systems of our third-party retailers or other third parties with whom we do business;
  • risks related to our virtual lease-to-own business, including our ability to continue to develop and successfully implement the necessary technologies;
  • our ability to achieve the benefits expected from our integrated virtual and staffed third-party retailer offering and to successfully grow this business segment;
  • exposure to potential operating margin degradation due to the higher cost of merchandise and higher merchandise losses in our Acima segment compared to our Rent-A-Center segment;
  • additional risks associated with our Brigit segment and its consumer products and services, including managing losses, regulatory, licensing and other compliance risks, and risks associated with our Brigit segment’s reliance on regulated banks and on providers of third-party data and technology and other third-party service providers; and other new risks for our Company;
  • our ability to (i) effectively adjust to changes in the composition of our offerings and product mix as a result of acquiring Brigit and continue to maintain the quality of existing offerings and (ii) successfully introduce other new product or service offerings on a timely and cost-effective basis;
  • changes in our future cash requirements as a result of the Brigit acquisition, whether caused by unanticipated increases in capital expenditures or working capital needs, unanticipated liabilities or otherwise;
  • litigation or administrative proceedings to which we are or may be a party from time to time and changes in estimates relating to litigation reserves, including in each case in connection with the regulatory and litigation matters described in Note 12 to our condensed consolidated financial statements included in this Quarterly Report on Form 10-Q;
  • our compliance with applicable statutes and regulations governing our businesses, impacts from the enforcement of existing laws and regulations and the enactment of new laws and regulations adversely affecting our business and any legislative or other regulatory enforcement efforts or private party litigation or arbitration that seeks to re-characterize store-based or virtual lease-to-own transactions as credit sales and to apply consumer credit laws and regulations to our lease-to-own business or to apply consumer credit laws to our Brigit segment’s non-credit consumer offerings, in each case including in connection with, but not limited to, the regulatory matters described in Note 12 to our condensed consolidated financial statements included in this Quarterly Report on Form 10-Q;
  • our transition to more readily scalable “cloud-based” solutions;
  • our ability to continue to enhance digital or e-commerce capabilities, including mobile applications;
  • our ability to protect our proprietary intellectual property and to defend against allegations by third parties that any of our products, services or business activities may infringe against their intellectual property rights;
  • risks from development, deployment and governance of artificial intelligence (“AI”) and adjacent technologies, including technical failures or inaccuracies, rapid adoption by our competitors, and evolving regulatory requirements that may restrict certain AI uses or increase compliance costs;
  • our ability or that of our third-party retailers or other third parties with whom we do business to protect the integrity and security of customer, employee, supplier and third-party retailer or other third-party information from adverse effects of hacking, computer viruses, cybersecurity attacks or similar disruptions;
  • impairment of our goodwill or other intangible assets;
  • disruptions in our supply chain;
  • limitations of, or disruptions in, our distribution network;
  • rapid inflation or deflation in the prices of our lease-to-own products and other related costs;
  • allegations of product safety and quality control issues, including recalls of goods we lease to customers;
  • our ability to execute, as well as the effectiveness of, lease-to-own store consolidations, including our ability to retain the revenue from customer accounts merged into another store location as a result of a store consolidation;
  • our available cash flow and our ability to generate sufficient cash flow to continue to fund the operations of our business;
  • increased competition from traditional competitors, virtual lease-to-own competitors, online retailers, Buy-Now-Pay-Later, earned wage access and financial health technology competitors and other fintech companies and other competitors, including subprime lenders;
  • our ability to identify and successfully market products and services that appeal to our current and future targeted customer segments and to accurately estimate the size of the total addressable market;
  • consumer preferences and perceptions of our brands;
  • our ability to enter into new rental or lease purchase agreements and collect on our existing rental or lease purchase agreements;
  • ongoing changes in tariff policies, including impacts from tariffs proposed or imposed by the current U.S. Presidential Administration on the price of imported goods, or consumer prices overall or other financial impacts of such tariffs or proposed or imposed retaliatory tariffs enacted by U.S. trading partners on our costs or target consumers;
  • adverse changes in the economic conditions of the industries, countries or markets that we serve;
  • information technology and data security costs;
  • the impact of breaches in data security or other disturbances to our information technology and other networks;
  • changes in estimates relating to self-insurance liabilities and income tax reserves;
  • changes in our effective tax rate;
  • fluctuations in foreign currency exchange rates;
  • our ability to maintain an effective system of internal controls; and
  • the other risks detailed from time to time in our reports furnished or filed with the United States Securities and Exchange Commission (the “SEC”).

Additional important factors that could cause our actual results to differ materially from our expectations are discussed under the section “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2025 and elsewhere in this Quarterly Report on Form 10-Q.

Our Business

We are a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved consumers. Through our Acima and Rent-A-Center segments, we are a leading lease-to-own provider with operations in the United States, Puerto Rico and Mexico. We provide a critical service for underserved consumers by providing them with access to, and the opportunity to obtain ownership of, high-quality, name brand durable products under a flexible lease-purchase agreement with no long-term debt obligation. Our Acima segment offers lease-to-own solutions through retailers in stores and online enabling such retailers to grow sales by expanding their customer base utilizing our differentiated offering and allowing customers to access our flexible lease-to-own solutions at thousands of retailers and to lease a wide range of durable products. Through our Rent-A-Center segment, we provide a fully integrated customer experience through our e-commerce platform and brick and mortar presence.

On January 31, 2025, we completed the acquisition of Brigit, a holistic financial health technology company that has helped millions of customers improve their financial health and literacy, find ways to earn and save money, obtain early access to their earned wages ("cash advances"), build their credit through savings and protect themselves from identity theft. Its mission is to help customers build a better financial future. See Note 2 in our condensed consolidated financial statements included in this Quarterly Report on Form 10-Q for additional information.

We were incorporated in the State of Delaware in 1986, and our common stock is traded on the Nasdaq Global Select Market under the ticker symbol “UPBD.”

Executive Summary

Our Strategy

Our strategy is focused on achieving our mission to elevate financial opportunity for all and growing our business through emphasis on the following key initiatives:

  • At Acima, grow penetration with current Acima third-party retailers and build on our strength with small to medium size businesses while also adding new national and regional third-party retailers to our platform and expanding our direct-to-consumer channels;
  • At Brigit, continue to grow Brigit’s earned wage access, credit builder and other existing products and increase Brigit’s portfolio of products;
  • At Rent-A-Center, accelerate the shift to e-commerce, improve the fully integrated omni-channel customer experience and expand product categories, which we expect will increase brand awareness and customer loyalty;
  • Leverage data analytics capabilities to attract new customers, approve more customers and mitigate risk across business segments;
  • Execute on market opportunities and enhance our competitive position across both traditional and virtual lease-to-own solutions, and implement complementary products and services that supplement our current offerings and provide our customers more financial alternatives; and
  • Upgrade and integrate technology platforms to allow for an enhanced consumer experience, third-party retailer and waterfall integration, consumer transaction process and coworker efficiency.

As we pursue our strategy, we have taken, and may in the future take, advantage of joint venture, partnership, or merger and acquisition opportunities from time to time that advance our key initiatives and elevate the financial mobility of underserved consumers.

Recent Developments

Dividend. On September 24, 2026, we announced that our board of directors approved a quarterly cash dividend of $0.39 per share. The dividend was paid on October 27, 2026 to our common stockholders of record as of the close of business on October 6, 2026.

Business and Operational Trends

Macroeconomic Conditions. In recent years, we have experienced significant change in business and operational trends driven by macroeconomic conditions, which have directly impacted our customers as well as our operations, including significant changes in the U.S. consumer price index, changes in demand for certain consumer retail categories, changes in consumer payment behaviors, a condensed labor market, which has also contributed to wage inflation, rapid increases in interest rates, changes in tariff and trade policies, and global supply chain disruptions resulting in reduced product availability and rising product costs.

While our businesses have historically remained resilient through various economic cycles, the full extent to which our risk management strategy and these macroeconomic trends (including consumer spending and payment behavior) may impact the Company in future periods is uncertain. The continuation of volatile macroeconomic trends may have a material adverse impact on our financial statements, including our results of operations, operating cash flows, liquidity and capital resources.

See “Risk Factors” in Part I, Item 1A in our Annual Report on Form 10-K for the year ended December 31, 2025, for additional discussion of impacts to our business and additional risks associated with macroeconomic conditions.

Rent-A-Center e-commerce revenue. In recent years, e-commerce revenues have increased over time as a percentage of total rentals and fees revenue in our Rent-A-Center segment. For the nine months ended September 30, 2026 and 2025, e-commerce revenues represented approximately 28% and 27% of total lease-to-own revenues, respectively. Due to recent trends in consumer shopping behaviors and expectations, we believe e-commerce solutions are an important part of our lease-to-own offering. However, we are unable to quantify the extent to which e-commerce revenues are incremental compared to what our overall revenues would have been in the absence of those e-commerce transactions. In addition, the profitability of e-commerce transactions can be impacted by different merchandise loss factors compared to traditional store-based transactions in the Rent-A-Center segment. Therefore, we are unable to determine with certainty whether the continuation of this trend toward increased e-commerce transactions will have a significant impact on our financial statements in future periods or be ultimately favorable or unfavorable to our financial results.

Results of Operations

The following discussion focuses on our results of operations and our liquidity and capital resources. You should read this discussion in conjunction with the condensed consolidated financial statements and notes thereto for the nine months ended September 30, 2026 included in Part I, Item 1 of this Quarterly Report on Form 10-Q.

Key Metrics

Gross Merchandise Volume (“GMV”): The Company defines Gross Merchandise Volume as the retail value in U.S. dollars of merchandise acquired by the Acima segment that is leased to customers through a transaction that occurs within a defined period, net of estimated cancellations as of the measurement date.

Lease Portfolio Value: Represents the aggregate dollar value of the expected monthly rental income associated with current active lease agreements from our Company-owned Rent-A-Center lease-to-own stores and e-commerce platform at the end of any given period.

Same Store Lease Portfolio Value: Represents the aggregate dollar value of the expected monthly rental income associated with current active lease agreements from our Company-owned Rent-A-Center lease-to-own stores that were operated by us for 13 months or more at the end of any given period. The Company excludes from the same store base any store that receives a certain level of customer accounts from closed stores or acquisitions. The receiving store will be eligible for inclusion in the same store base in the 30th full month following account transfer.

Same Store Sales: Same store sales generally represents revenue earned in Company-owned Rent-A-Center stores that were operated by us for 13 months or more and are reported on a constant currency basis as a percentage of total revenue earned in stores of the segment during the indicated period. The Company excludes from the same store sales base any store that receives a certain level of customer accounts from closed stores or acquisitions. The receiving store will be eligible for inclusion in the same store sales base in the 30th full month following account transfer.

Lease Charge-Offs (“LCOs”): Represents charge-offs of the net book value of unrecoverable on-rent merchandise with lease-to-own customers who are past due. This is typically expressed as a percentage of revenues for the applicable period. For the Rent-A-Center segment, LCOs exclude Get It Now, Home Choice and franchise-owned Rent-A-Center locations. For the Acima segment, LCOs exclude fraudulent lease-to-own contract losses.

Brigit Net Advance Losses: Represents charge-offs of Brigit uncollectible cash advances that are more than 45 days past due. This is typically expressed as a percentage of total cash advances originated in the applicable period.

Overview

We report four operating segments: Acima, Rent-A-Center, Brigit and Mexico. The following briefly summarizes our financial performance for the nine months ended September 30, 2026 as compared to the nine months ended September 30, 2025 on a consolidated basis and for our operating segments.

During the nine months ended September 30, 2026, consolidated revenues and gross profit increased by approximately $30.7 million and $76.5 million, respectively, primarily due to an increase in Brigit segment revenues, partially offset by decreases in Rent-A-Center and Acima segment revenues described below. Operating profit increased by approximately $36.8 million, partly due to the increase in gross profit noted above and a decrease in other gains and charges of $36.8 million, partially offset by increases in non-labor operating expenses of $73.4 million.

Acima segment revenues decreased approximately $44.6 million for the nine months ended September 30, 2026, primarily due to lower rentals and fees revenues and merchandise sales revenues of $23.6 million and $20.7 million, respectively, primarily due to a decrease in GMV. Operating profit increased approximately $6.0 million for the nine months ended September 30, 2026, primarily due to an increase in gross profit of $10.9 million and decreases in non-labor operating expenses and operating labor of $6.2 million and $2.6 million, respectively, partially offset by an increase in other gains and charges of $13.4 million. See “Segment Performance” below for further discussion of Acima segment operating results for the nine months ended September 30, 2026.

Revenues in our Rent-A-Center segment decreased approximately $10.3 million for the nine months ended September 30, 2026, primarily due to decreases in merchandise sales and other revenues of $13.2 million and $9.1 million, respectively, primarily resulting from fewer customers electing early purchase options and lower franchise revenues, partially offset by an increase in rentals and fees revenues of $12.0 million. Operating profit decreased approximately $13.3 million for the nine months ended September 30, 2026, primarily due to a decrease in gross profit of approximately $10.5 million driven by lower revenues, in addition to higher non-labor operating expenses of approximately $20.9 million, partially offset by decreases in general and administrative expenses and operating labor expenses of approximately $10.6 million and $2.4 million, respectively. See “Segment Performance” below for further discussion of Rent-A-Center segment operating results for the nine months ended September 30, 2026.

The Brigit segment revenues and gross profit increased by $76.2 million and $70.1 million, respectively, for the nine months ended September 30, 2026, partially due to only eight months being included in operating results for the nine months ended September 30, 2025 following the Closing Date, in addition to an increase in Brigit subscription customers during the nine months ended September 30, 2026. See “Segment Performance” below for further discussion of Brigit segment operating results for the nine months ended September 30, 2026.

The Mexico segment revenues and gross profit increased by 15.9% and 14.4% for the nine months ended September 30, 2026, respectively, primarily due to positive impacts of exchange rate fluctuations. See “Segment Performance” below for further discussion of Mexico segment operating results for the nine months ended September 30, 2026.

Cash flow from operations was $457.1 million for the nine months ended September 30, 2026. As of September 30, 2026, we held $125.1 million of cash and cash equivalents and had outstanding indebtedness of $1.4 billion.

The following table is a reference for the discussion that follows.

(dollar amounts in thousands)

Revenues Three Months Ended September 30, 2026 2025 Change $% Nine Months Ended September 30, 2026 2025 Change $%
Rentals and fees $881,264 $901,342 $(20,078) (2.2)% $2,701,393 $2,705,137 $(3,744) (0.1)%
Merchandise sales 180,165 198,095 (17,930) (9.1)% 593,216 626,557 (33,341) (5.3)%
Subscriptions and fees 78,775 57,663 21,112 36.6% 217,589 141,414 76,175 53.9%
Other 5,957 7,617 (1,660) (21.8)% 17,118 25,508 (8,390) (32.9)%
Total revenues 1,146,161 1,164,717 (18,556) (1.6)% 3,529,316 3,498,616 30,700 0.9%
Cost of revenues
Cost of rentals and fees 345,213 364,146 (18,933) (5.2)% 1,053,401 1,074,750 (21,349) (2.0)%
Cost of merchandise sold 212,828 230,864 (18,036) (7.8)% 691,660 722,213 (30,553) (4.2)%
Cost of subscriptions and fees 7,901 6,631 1,270 19.2% 22,736 16,623 6,113 36.8%
Total cost of revenues 565,942 601,641 (35,699) (5.9)% 1,767,797 1,813,586 (45,789) (2.5)%
Gross profit 580,219 563,076 17,143 3.0% 1,761,519 1,685,030 76,489 4.5%
Operating expenses
Operating labor 147,408 151,726 (4,318) (2.8)% 448,816 449,985 (1,169) (0.3)%
Non-labor operating expenses 254,034 242,078 11,956 4.9% 764,552 691,233 73,319 10.6%
General and administrative expenses 60,922 50,248 10,674 21.2% 177,687 177,445 242 0.1%
Depreciation and amortization 14,192 12,900 1,292 10.0% 42,254 38,135 4,119 10.8%
Other gains and charges 32,482 53,371 (20,889) (39.1)% 125,332 162,130 (36,798) (22.7)%
Total operating expenses 509,038 510,323 (1,285) (0.3)% 1,558,641 1,518,928 39,713 2.6%
Operating profit 71,181 52,753 18,428 34.9% 202,878 166,102 36,776 22.1%
Debt refinancing charges — 4,894 (4,894) (100.0)% — 4,894 (4,894) (100.0)%
Interest expense, net 24,454 27,989 (3,535) (12.6)% 75,622 82,978 (7,356) (8.9)%
Earnings before income taxes 46,727 19,870 26,857 135.2% 127,256 78,230 49,026 62.7%
Income tax expense 12,456 6,649 5,807 87.3% 35,612 24,731 10,881 44.0%
Net earnings $34,271 $13,221 $21,050 159.2% $91,644 $53,499 $38,145 71.3%

Three Months Ended September 30, 2026, compared to Three Months Ended September 30, 2025

Revenue. Total revenues decreased by $18.5 million, or 1.6%, to $1,146.2 million for the three months ended September 30, 2026, from $1,164.7 million for the three months ended September 30, 2025. This decrease was primarily due to decreases of approximately $40.5 million and $2.1 million in the Acima and Rent-A-Center segments, respectively, partially offset by increases of approximately $21.1 million and $2.9 million in the Brigit and Mexico segments, respectively, as discussed further in the “Segment Performance” section below.

Cost of Rentals and Fees. Cost of rentals and fees consists primarily of depreciation of rental merchandise. Cost of rentals and fees for the three months ended September 30, 2026 decreased by $18.9 million, or 5.2%, to $345.2 million as compared to $364.1 million for the three months ended September 30, 2025. The decrease was primarily attributable to a decrease of approximately $19.5 million in the Acima segment driven by decreases in rentals and fees revenues and merchandise sales revenues. Cost of rentals and fees expressed as a percentage of rentals and fees revenue decreased to 39.2% for the three months ended September 30, 2026, as compared to 40.4% for the three months ended September 30, 2025.

Cost of Merchandise Sold. Cost of merchandise sold represents the net book value of rental merchandise at time of sale. Cost of merchandise sold decreased by $18.1 million, or 7.8%, to $212.8 million for the three months ended September 30, 2026, from $230.9 million for the three months ended September 30, 2025, primarily attributable to a decrease of $21.2 million in the Acima segment, driven by lower revenues, partially offset by an increase of approximately $2.9 million in the Rent-A-Center segment. The gross margin percent of merchandise sales decreased to (18.1)% for the three months ended September 30, 2026, from (16.5)% for the three months ended September 30, 2025.

Gross Profit. Gross profit increased by $17.1 million, or 3.0%, to $580.2 million for the three months ended September 30, 2026, from $563.1 million for the three months ended September 30, 2025, primarily due to increases of $19.9 million and $2.1 million in the Brigit and Mexico segments, respectively, partially offset by a decrease of $4.9 million in the Rent-A-Center segment, as discussed further in the section “Segment Performance” below. Gross profit as a percentage of total revenue increased to 50.6% for the three months ended September 30, 2026, from 48.3% for the three months ended September 30, 2025, primarily due to mix-shift changes between subscriptions and fees product categories in the Brigit segment and fewer customers exercising early purchase options in the Acima segment.

Operating Labor. Operating labor includes all salaries and wages paid to operational employees and district managers, together with payroll taxes and benefits. Operating labor decreased by $4.3 million or 2.8% to $147.4 million for the three months ended September 30, 2026, as compared to $151.7 million for the three months ended September 30, 2025. Operating labor expressed as a percentage of total revenue was 12.9% for the three months ended September 30, 2026, as compared to 13.0% for the three months ended September 30, 2025.

Non-Labor Operating Expenses. Non-labor operating expenses include LCOs, occupancy, delivery, advertising, selling, insurance, travel and other operating expenses. Non-labor operating expenses increased by $11.9 million, or 4.9%, to $254.0 million for the three months ended September 30, 2026, as compared to $242.1 million for the three months ended September 30, 2025, primarily due to increases of $14.1 million, $6.5 million and $1.0 million in the Brigit, Rent-A-Center and Mexico segments, respectively, partially offset by a decrease of $9.6 million in the Acima segment. The increase in the Brigit segment was primarily due to higher customer advance losses and advertising expenses of $7.7 million and $4.1 million, respectively, for the three months ended September 30, 2026, compared to the three months ended September 30, 2025. Non-labor operating expenses expressed as a percentage of total revenue was 22.2% for the three months ended September 30, 2026, compared to 20.8% for the three months ended September 30, 2025.

General and Administrative Expenses. General and administrative expenses include all corporate overhead expenses related to our headquarters such as salaries, payroll taxes and benefits, stock-based compensation, occupancy, administrative and other expenses, as well as salaries and labor costs for our regional directors, divisional vice presidents and executive vice presidents. General and administrative expenses increased by $10.7 million, or 21.2%, to $60.9 million for the three months ended September 30, 2026, as compared to $50.2 million for the three months ended September 30, 2025, primarily due to an increase of $9.5 million in Corporate costs driven by higher compensation and outside service costs. General and administrative expenses expressed as a percentage of total revenue was 5.3% for the three months ended September 30, 2026, compared to 4.3% for the three months ended September 30, 2025.

Other Gains and Charges. Other gains and charges decreased by $20.9 million to $32.5 million for the three months ended September 30, 2026, as compared to $53.4 million for the three months ended September 30, 2025. The decrease in other gains and charges was driven primarily by decreases of $12.7 million in estimated legal accruals and related litigation and defense expenses as described in Note 12 of our condensed consolidated financial statements included in this Quarterly Report on Form 10-Q, $11.6 million in asset impairment related to the closure of approximately 50 franchise store locations in the third quarter of 2025 and $5.1 million related to stock compensation expense associated with the vesting of the Brigit acquisition equity consideration, partially offset by an increase of $6.0 million related to store consolidations during the three months ended September 30, 2026.

Operating Profit. Operating profit increased by $18.4 million, or 34.9%, to $71.2 million for the three months ended September 30, 2026, as compared to $52.8 million for the three months ended September 30, 2025, primarily due to an increase in gross profit, in addition to decreases in other gains and charges and operating labor, partially offset by increases in non-labor operating expenses and general and administrative expenses as described above. Operating profit expressed as a percentage of total revenue was 6.2% for the three months ended September 30, 2026, compared to 4.5% for the three months ended September 30, 2025.

Income Tax Expense. Income tax expense increased by $5.9 million to $12.5 million for the three months ended September 30, 2026, as compared to $6.6 million for the three months ended September 30, 2025, primarily due to the increase in earnings before income taxes partially offset by a lower effective tax rate for the three months ended September 30, 2026 compared to the three months ended September 30, 2025.

Nine months ended September 30, 2026, compared to Nine months ended September 30, 2025

Revenue. Total revenues increased by $30.7 million, or 0.9%, to $3,529.3 million for the nine months ended September 30, 2026, from $3,498.6 million for the nine months ended September 30, 2025. This increase was primarily due to increases of approximately $76.2 million and $9.3 million in the Brigit and Mexico segments, respectively, partially offset by decreases of approximately $44.6 million and $10.3 million in the Acima and Rent-A-Center segments, respectively, as discussed further in the “Segment Performance” section below.

Cost of Rentals and Fees. Cost of rentals and fees consists primarily of depreciation of rental merchandise. Cost of rentals and fees for the nine months ended September 30, 2026 decreased by $21.4 million, or 2.0%, to $1,053.4 million as compared to $1,074.8 million for the nine months ended September 30, 2025. The decrease was primarily attributable to decreases of approximately $17.4 million and $6.4 million in the Acima and Rent-A-Center segments, respectively, partially offset by an increase of approximately $2.5 million in the Mexico segment, driven by an increase in rentals and fees revenue. Cost of rentals and fees expressed as a percentage of rentals and fees revenue decreased to 39.0% for the nine months ended September 30, 2026, as compared to 39.7% for the nine months ended September 30, 2025.

Cost of Merchandise Sold. Cost of merchandise sold represents the net book value of rental merchandise at time of sale. Cost of merchandise sold decreased by $30.5 million, or 4.2%, to $691.7 million for the nine months ended September 30, 2026, from $722.2 million for the nine months ended September 30, 2025, primarily attributable to a decrease of $38.0 million in the Acima segment, driven by lower merchandise sales, partially offset by an increase of approximately $6.7 million in the Rent-A-Center segment. The gross margin percent of merchandise sales decreased to (16.6)% for the nine months ended September 30, 2026, from (15.3)% for the nine months ended September 30, 2025.

Gross Profit. Gross profit increased by $76.5 million, or 4.5%, to $1,761.5 million for the nine months ended September 30, 2026, from $1,685.0 million for the nine months ended September 30, 2025, primarily due to increases of $70.1 million, $10.9 million and $6.0 million in the Brigit, Acima and Mexico segments, respectively, partially offset by a decrease of $10.5 million in the Rent-A-Center segment, as discussed further in the section “Segment Performance” below. Gross profit as a percentage of total revenue increased to 49.9% for the nine months ended September 30, 2026, from 48.2% for the nine months ended September 30, 2025.

Operating Labor. Operating labor includes all salaries and wages paid to operational employees and district managers, together with payroll taxes and benefits. Operating labor decreased by $1.2 million to $448.8 million for the nine months ended September 30, 2026, as compared to $450.0 million for the nine months ended September 30, 2025. Operating labor expressed as a percentage of total revenue was 12.7% for the nine months ended September 30, 2026, as compared to 12.9% for the nine months ended September 30, 2025.

Non-Labor Operating Expenses. Non-labor operating expenses include LCOs, occupancy, delivery, advertising, selling, insurance, travel and other operating expenses. Non-labor operating expenses increased by $73.4 million, or 10.6%, to $764.6 million for the nine months ended September 30, 2026, as compared to $691.2 million for the nine months ended September 30, 2025, due to increases of $54.2 million, $20.9 million and $4.5 million in the Brigit, Rent-A-Center, and Mexico segments, respectively, partially offset by a decrease of $6.2 million in the Acima segment. The increase in the Brigit segment was partially due to the nine months ended September 30, 2025 including only eight months of expenses after the Closing Date, in addition to higher net advance losses and advertising expenses of $24.2 million and $22.6 million, respectively. Non-labor operating expenses expressed as a percentage of total revenue was 21.7% for the nine months ended September 30, 2026, compared to 19.8% for the nine months ended September 30, 2025.

General and Administrative Expenses. General and administrative expenses include all corporate overhead expenses related to our headquarters such as salaries, payroll taxes and benefits, stock-based compensation, occupancy, administrative and other expenses, as well as salaries and labor costs for our regional directors, divisional vice presidents and executive vice presidents. General and administrative expenses increased by $0.3 million, or 0.1%, to $177.7 million for the nine months ended September 30, 2026, as compared to $177.4 million for the nine months ended September 30, 2025. General and administrative expenses expressed as a percentage of total revenue was 5.0% for the nine months ended September 30, 2026, compared to 5.1% for the nine months ended September 30, 2025.

Other Gains and Charges. Other gains and charges decreased by $36.8 million or 22.7% to $125.3 million for the nine months ended September 30, 2026, as compared to $162.1 million for the nine months ended September 30, 2025. The decrease in other gains and charges was driven primarily by decreases of $52.9 million in estimated legal accruals and related litigation and defense expenses as described in Note 12 of our condensed consolidated financial statements included in this Quarterly Report on Form 10-Q and $10.3 million in asset impairment primarily related to the closure of approximately 50 franchise store locations in the third quarter of 2025, partially offset by increases of $13.3 million related to Acima fraudulent lease-to-own contract losses and $9.9 million related to store consolidations in the first half of 2026.

Operating Profit. Operating profit increased by $36.8 million, or 22.1%, to $202.9 million for the nine months ended September 30, 2026, as compared to $166.1 million for the nine months ended September 30, 2025, primarily due to increases in revenues and gross profit, in addition to a decrease in other gains and charges, partially offset by an increase in non-labor operating expenses, as described above. Operating profit expressed as a percentage of total revenue was 5.7% for the nine months ended September 30, 2026, compared to 4.7% for the nine months ended September 30, 2025.

Income Tax Expense. Income tax expense increased by $10.9 million to $35.6 million for the nine months ended September 30, 2026, as compared to $24.7 million for the nine months ended September 30, 2025, primarily due to the increase in earnings before income taxes partially offset by a lower effective tax rate for the nine months ended September 30, 2026 compared to the nine months ended September 30, 2025.

Segment Performance

Acima segment

(dollar amounts in thousands)

Three Months Ended September 30, 2026 2025 Change $% Nine Months Ended September 30, 2026 2025 Change $%
Revenues $584,725 $625,272 $(40,547) (6.5)% $1,836,943 $1,881,526 $(44,583) (2.4)%
Gross profit 183,367 183,277 90 0.0% 575,614 564,717 10,897 1.9%
Operating profit 74,693 63,687 11,006 17.3% 225,403 219,398 6,005 2.7%
Gross merchandise volume(1) 430,790 484,030 (53,240) (11.0)% 1,324,069 1,460,255 (136,186) (9.3)%

(1) See Key Metrics described above for additional information.

Revenues. The decrease in revenues for the three months ended September 30, 2026 as compared to the three months ended September 30, 2025 was primarily due to a decreases in rentals and fees and merchandise sales revenues of $27.1 million and $13.3 million, respectively, driven by lower GMV. In addition the decrease in revenues for the nine months ended September 30, 2026, as compared to the nine months ended September 30, 2025 was due to decreases in rentals and fees and merchandise sales revenues of $23.6 million and $20.7 million, respectively.

Gross Profit. Gross profit increased for the three and nine months ended September 30, 2026 as compared to the three and nine months ended September 30, 2025, primarily driven by fewer customers exercising early purchase options. Gross profit as a percentage of segment revenues increased to 31.4% and 31.3% for the three and nine months ended September 30, 2026, respectively, compared to 29.3% and 30.0% for the three and nine months ended September 30, 2025, respectively, primarily due to fewer customers exercising early purchase options.

Operating Profit. Operating profit as a percentage of segment revenues increased to 12.8% and 12.3% for the three and nine months ended September 30, 2026, respectively, compared to 10.2% and 11.7% for the three and nine months ended September 30, 2025, respectively, primarily due to the increase in gross profit margin described above. Merchandise losses in our Acima locations due to LCOs, expressed as a percentage of segment revenues, were approximately 8.7% and 8.8% for the three and nine months ended September 30, 2026, respectively, compared to 9.7% and 9.3% for the three and nine months ended September 30, 2025, respectively. Merchandise losses in our Acima locations due to other merchandise losses, expressed as a percentage of segment revenues, were approximately 0.6% and 0.5% for the three and nine months ended September 30, 2026, respectively, compared to 0.4% for both the three and nine months ended September 30, 2025, respectively.

Rent-A-Center segment

(dollar amounts in thousands)

Three Months Ended September 30, 2026 2025 Change $% Nine Months Ended September 30, 2026 2025 Change $%
Revenues $459,045 $461,090 $(2,045) (0.4)% $1,407,031 $1,417,233 $(10,202) (0.7)%
Gross profit 309,172 314,025 (4,853) (1.5)% 943,319 953,809 (10,490) (1.1)%
Operating profit 55,613 56,420 (807) (1.4)% 172,549 185,836 (13,287) (7.1)%
Lease portfolio value(1) 128,506 129,374 (868) (0.7)%
Same store lease portfolio value(1) 105,774 105,262 512 0.5%
Change in same store revenue(1) 1.8% 1.2%
Stores in same store revenue calculation 1,386 1,386

(1) See Key Metrics described above for additional information.

Revenues. The decrease in revenue for the three and nine months ended September 30, 2026, as compared to the three and nine months ended September 30, 2025, was primarily due to decreases in merchandise sales of $4.7 million and $13.2 million, respectively, primarily resulting from fewer customers electing early purchase options and decreases in other revenue of $2.3 million and $9.1 million, respectively, due to lower franchise revenues, partially offset by increases in rentals and fees of $5.0 million and $12.0 million, respectively.

Gross Profit. Gross profit decreased for the three and nine months ended September 30, 2026, as compared to the three and nine months ended September 30, 2025, driven primarily by the decrease in revenues described above. Gross profit as a percentage of segment revenues was 67.4% and 67.0% for the three and nine months ended September 30, 2026, respectively, and 68.1% and 67.3% for the three and nine months ended September 30, 2025, respectively.

Operating Profit. Operating profit as a percentage of segment revenues was 12.1% and 12.3% for the three and nine months ended September 30, 2026, respectively, compared to 12.2% and 13.1% for the three and nine months ended September 30, 2025, respectively. The decrease in operating profit margin for the three and nine months ended September 30, 2026, as compared to the three and nine months ended September 30, 2025, was partially driven by the decrease in gross profit described above, in addition to increases in merchandise losses, advertising expenses, and insurance costs. Merchandise losses in our company-owned Rent-A-Center lease-to-own stores due to LCOs, expressed as a percentage of Rent-A-Center lease-to-own revenues, were approximately 5.4% and 5.0% for the three and nine months ended September 30, 2026, respectively, compared to 4.7% for both the three and nine months ended September 30, 2025. Other merchandise losses in our company-owned Rent-A-Center lease-to-own stores, expressed as a percentage of Rent-A-Center lease-to-own revenues, were approximately 1.1% and 1.0% for the three and nine months ended September 30, 2026, respectively, compared to 1.0% and 0.9% for the three and nine months ended September 30, 2025, respectively. Other merchandise losses include unrepairable and missing merchandise and loss/damage waiver claims.

Brigit segment

(dollar amounts in thousands)

Three Months Ended September 30, 2026 2025 Change $% Nine Months Ended September 30, 2026 2025 Change $%
Revenues $78,775 $57,663 $21,112 36.6% $217,589 $141,414 $76,175 53.9%
Gross profit 70,874 51,032 19,842 38.9% 194,853 124,791 70,062 56.1%
Operating profit 8,857 4,569 4,288 93.8% 34,931 23,870 11,061 46.3%
Brigit paying users(1) 1,838,794 1,443,832

(1) See Key Metrics described above for additional information.

Revenues. The increase in revenues for the three and nine months ended September 30, 2026 as compared to the three and nine months ended September 30, 2025 was primarily due to an increase in Brigit subscription customers, in addition to the nine months ended September 30, 2025 including only eight months of revenues after the Closing Date. The Brigit segment revenues included increases of $51.4 million, $11.4 million and $11.4 million in subscription revenue, transfer fee revenue and marketplace revenue, for the nine months ended September 30, 2026, respectively.

Gross Profit. Gross profit as a percentage of segment revenues was 90.0% and 89.6% for the three and nine months ended September 30, 2026, respectively, as compared to 88.5% and 88.2% for the three and nine months ended September 30, 2025, respectively. The increase was primarily due to mix-shift changes between subscriptions and fees product categories.

Operating Profit. Operating profit as a percentage of segment revenues was 11.2% and 16.1% for the three and nine months ended September 30, 2026, respectively, compared to 7.9% and 16.9% for the three and nine months ended September 30, 2025, respectively. The decrease in the operating profit margin for the three months ended September 30, 2026 was primarily driven by increases in net advance losses and advertising expenses. Net advance losses expressed as a percentage of total cash advances originated were approximately 4.4% and 3.9% for the three and nine months ended September 30, 2026. Net advance losses expressed as a percentage of total cash advances originated were approximately 3.3% and 2.8% for the three and nine months ended September 30, 2025, respectively.

Please refer to Note 2 to our condensed consolidated financial statements included in this Quarterly Report on Form 10-Q for information about the acquisition of Brigit that was completed on January 31, 2025.

Mexico segment

(dollar amounts in thousands)

Three Months Ended September 30, 2026 2025 Change $% Nine Months Ended September 30, 2026 2025 Change $%
Revenues $23,616 $20,692 $2,924 14.1% $67,753 $58,443 $9,310 15.9%
Gross profit 16,806 14,742 2,064 14.0% 47,733 41,713 6,020 14.4%
Operating profit (loss) 1,390 1,314 76 5.8% 1,025 4,473 (3,448) nm
Change in same store revenue(1) 0.2% 0.4%
Stores in same store revenue calculation 114 114

nm - percent change is not meaningful for comparison

(1) See Key Metrics described above for additional information.

Revenues. Revenues were positively impacted by exchange rate fluctuations of approximately $1.8 million and $7.3 million for the three and nine months ended September 30, 2026, respectively, as compared to the three and nine months ended September 30, 2025. On a constant currency basis, revenues for the three and nine months ended September 30, 2026 increased approximately $1.1 million and $2.0 million, respectively, compared to the three and nine months ended September 30, 2025.

Gross Profit. Gross profit was positively impacted by exchange rate fluctuations of approximately $1.3 million and $5.1 million for the three and nine months ended September 30, 2026, respectively, as compared to the three and nine months ended September 30, 2025. On a constant currency basis, gross profit for the three and nine months ended September 30, 2026, increased by approximately $0.8 million and $0.9 million, respectively, as compared to the three and nine months ended September 30, 2025. Gross profit as a percentage of segment revenues was 71.2% and 70.5% for the three and nine months ended September 30, 2026, respectively, compared to 71.2% and 71.4% for the three and nine months ended September 30, 2025, respectively.

Operating Profit. Operating profit was positively impacted by exchange rate fluctuations of approximately $0.1 million for both the three and nine months ended September 30, 2026, as compared to the three and nine months ended September 30, 2025. On a constant currency basis, operating profit remained flat for the three months ended September 30, 2026 compared to the three months ended September 30, 2025. On a constant currency basis, operating profit for the nine months ended September 30, 2026 decreased by approximately $3.5 million as compared to the nine months ended September 30, 2025. Operating profit as a percentage of segment revenues decreased to 5.9% and 1.5% for the three and nine months ended September 30, 2026, respectively, compared to 6.4% and 7.7% for the three and nine months ended September 30, 2025.

Liquidity and Capital Resources

Overview. For the nine months ended September 30, 2026, net cash provided by operating activities was $457.1 million, and we received $260.0 million in cash proceeds from indebtedness. During the same period, we used $485.6 million for debt repayments, $69.5 million for dividends, $69.0 million for customer cash advance originations net of collections, and $47.6 million for capital expenditures. We ended the third quarter of 2026 with $125.1 million of cash and cash equivalents and outstanding indebtedness of $1.4 billion.

Analysis of Cash Flow. Cash provided by operating activities increased by $193.1 million to $457.1 million for the nine months ended September 30, 2026, from $264.0 million for the nine months ended September 30, 2025, primarily due to an increase of approximately $7.4 million in cash provided by net earnings (net earnings less adjustments to reconcile net earnings to net cash provided by operating activities), a tax refund received of $35.1 million and lower inventory purchases of approximately $182.4 million, net of a decrease of approximately $60.7 million of customer lease buyouts through early purchase options, lease charge-offs, and other merchandise losses, driven by lower inventory purchases in the Acima segment resulting from a 9.3% decrease in GMV for the nine months ended September 30, 2026. These impacts were partially offset by payment of legal settlements of $18.9 million and a year-over-year increase of approximately $44.3 million in payments of outstanding inventory and trade payables primarily due to higher payments of outstanding inventory payables made for the nine months ended September 30, 2026.

Cash used in investing activities decreased by $259.3 million to $115.6 million for the nine months ended September 30, 2026, compared to $374.9 million for the nine months ended September 30, 2025, primarily due to payment of cash consideration for the acquisition of Brigit of $275.9 million for the nine months ended September 30, 2025, and a decrease of $1.7 million in capital expenditures for the nine months ended September 30, 2026, partially offset by an increase of $21.3 million in net originations and collections of customer cash advances.

Cash used in financing activities was $(337.0) million for the nine months ended September 30, 2026, compared to cash provided of $156.0 million for the nine months ended September 30, 2025. The change in cash used in financing activities compared to the prior year period resulted from lower proceeds from indebtedness of $421.0 million during the nine months ended September 30, 2026, in addition to higher repayments of outstanding borrowings of $41.2 million and payment of the first installment of the Deferred Consideration of $37.5 million related to the Brigit acquisition as mentioned in Note 2. Cash provided from debt proceeds for the nine months ended September 30, 2025 was primarily utilized for the Brigit acquisition.

Liquidity Requirements. Our primary liquidity requirements are for rental merchandise purchases in our Acima and Rent-A-Center segments, which are impacted by consumer demand for our lease-to-own solutions, and customer advances in our Brigit segment. Other capital requirements include expenditures for technology and property assets, and debt service. Our primary source of liquidity has been cash provided by operations.

We generally utilize our ABL Credit Facility for the issuance of letters of credit to manage normal fluctuations in operational cash flow caused by the timing of cash payments relative to cash receipts, and to potentially fund strategic initiatives including acquisitions. In that regard, we may from time to time draw funds under the ABL Credit Facility for general corporate purposes. Amounts are drawn as needed due to the timing of cash flows and are generally paid down as cash is generated by our operating activities. We believe cash flow generated from operations and availability under our ABL Credit Facility will be sufficient to fund our operations during the next twelve months. At October 22, 2026, we had approximately $73.5 million in cash on hand and $456.2 million available under our ABL Credit Facility.

Merchandise Losses. Merchandise losses consist of the following:

(in thousands)

Three Months Ended September 30, 2026 2025 Nine Months Ended September 30, 2026 2025
Lease charge-offs $78,378 $85,307 $245,158 $249,169
Other merchandise losses(1) 8,443 7,260 23,943 19,826
Total merchandise losses $86,821 $92,567 $269,101 $268,995

(1) Other merchandise losses include unrepairable and missing merchandise, and loss/damage waiver claims.

Capital Expenditures. We make capital expenditures in order to maintain our existing operations, acquire new capital assets in new and acquired stores and invest in information technology. We spent $47.6 million and $49.3 million on capital expenditures during the nine months ended September 30, 2026 and 2025, respectively.

Acquisitions and New Location Openings. The table below summarizes the store location activity for the nine months ended September 30, 2026 for our Rent-A-Center and Mexico operating segments.

Rent-A-Center Mexico Total
Locations at beginning of period 2,075 136 2,211
New location openings — 8 8
Closed locations
Merged with existing locations (81) — (81)
Sold or closed with no surviving location(1) (51) (7) (58)
Locations at end of period(2) 1,943 137 2,080

(1) Includes closure of 49 Rent-A-Center franchisee store locations.

(2) Rent-A-Center includes 1,639 company-owned and 304 franchisee store locations.

Senior Debt. On February 17, 2021, we entered into a credit agreement with JPMorgan Chase Bank, N.A., as administrative agent, and lenders party thereto, that provides for a five-year asset-based revolving credit facility with commitments of $550 million and a letter of credit sublimit of $150 million, which commitments may be increased, at our option and under certain conditions, by up to an additional $125 million in the aggregate (as most recently amended on August 29, 2025, the “ABL Credit Facility”). Under the ABL Credit Facility, we may borrow only up to the lesser of the level of the then-current borrowing base and the aggregate amount of commitments under the ABL Credit Facility. The borrowing base is tied to the amount of eligible installment sales accounts, inventory and eligible lease contracts, reduced by certain reserves. The ABL Credit Facility bears interest at a fluctuating rate determined by reference to an adjusted Term SOFR rate plus an applicable margin of 1.50% to 2.00%, which, as of October 22, 2026, was 6.02%. A commitment fee equal to 0.250% to 0.375% of the unused portion of the ABL Credit Facility fluctuates dependent upon average utilization for the prior month as defined by a pricing grid included in the documentation governing the ABL Credit Facility. Loans under the ABL Credit Facility may be borrowed, repaid and re-borrowed until June 7, 2029 (subject to certain springing maturity provisions), at which time all amounts borrowed must be repaid.

The obligations under the ABL Credit Facility are guaranteed by us and certain of our material wholly owned domestic restricted subsidiaries, subject to certain exceptions. The obligations under the ABL Credit Facility and such guarantees are secured on a first-priority basis by all of our and our subsidiary guarantors’ accounts, inventory, deposit accounts, securities accounts, cash and cash equivalents, rental agreements, general intangibles (other than equity interests in our subsidiaries), chattel paper, instruments, documents, letter of credit rights, commercial tort claims related to the foregoing and other related assets and all proceeds thereof related to the foregoing, subject to permitted liens and certain exceptions (such assets, collectively, the “ABL Priority Collateral”) and a second-priority basis in substantially all other present and future tangible and intangible personal property of ours and the subsidiary guarantors, subject to certain exceptions.

On February 17, 2021, we also entered into a term loan credit agreement with JPMorgan Chase Bank, N.A., as administrative agent, and lenders party thereto, that provides for a seven-year $875 million senior secured term loan facility (as most recently amended on August 19, 2025, the “Term Loan Facility”). Subject in each case to certain restrictions and conditions, we may add up to $625 million (plus additional amounts subject to the satisfaction of certain financial ratios) of incremental term loan facilities to the Term Loan Facility or utilize incremental capacity under the Term Loan Facility at any time by issuing or incurring incremental equivalent term debt. Interest on borrowings under the Term Loan Facility is payable at a fluctuating rate of interest determined by reference to the Term SOFR rate plus an applicable margin of 2.75%, subject to a 0.50% Term SOFR floor, which, as of October 22, 2026 was 6.83%.

Borrowings under the Term Loan Facility amortize in equal quarterly installments in an amount equal to 1.000% per annum of the original aggregate principal amount thereof, with the remaining balance due at final maturity on August 19, 2032 (subject to certain springing maturity provisions). The Term Loan Facility is secured by a first-priority security interest in substantially all of present and future tangible and intangible personal property of us and our subsidiary guarantors, other than the ABL Priority Collateral, and by a second-priority security interest in the ABL Priority Collateral, subject to certain exceptions. The obligations under the Term Loan Facility are guaranteed by us and our material wholly owned domestic restricted subsidiaries that also guarantee the ABL Credit Facility.

At October 22, 2026, we had outstanding borrowings of $866.3 million under the Term Loan Facility and available commitments of $456.2 million under our ABL Credit Facility, net of letters of credit.

See Note 6 of our condensed consolidated financial statements included in this Quarterly Report on Form 10-Q for additional information regarding our senior debt.

Senior Notes. On February 17, 2021, we issued $450 million in senior unsecured notes due February 15, 2029, at par value, bearing interest at 6.375% (the “Notes”). Interest on the Notes is payable in arrears on February 15 and August 15 of each year, beginning on August 15, 2021. We may redeem some or all of the Notes at any time for cash at the redemption prices set forth in the indenture governing the Notes, plus accrued and unpaid interest to, but not including, the redemption date. If we experience specific kinds of change in control, we will be required to offer to purchase the Notes at a price equal to 101% of the principal amount thereof plus accrued and unpaid interest. See Note 7 of our condensed consolidated financial statements included in this Quarterly Report on Form 10-Q for additional information regarding our senior notes.

Operating Leases. We lease space for all of our Rent-A-Center and Mexico stores under operating leases expiring at various times through 2037. In addition, we lease space for certain support facilities under operating leases expiring at various times through 2032. Most of our store leases are five-year leases and contain renewal options for additional periods ranging from three to five years at rental rates adjusted according to agreed-upon formulas. As of September 30, 2026, our total remaining obligation for existing store lease contracts was approximately $329.5 million.

We lease vehicles for all of our Rent-A-Center stores under operating leases with lease terms expiring twelve months after the start date of the lease. We classify these leases as short-term and have elected the short-term lease exemption for our vehicle leases, and have therefore excluded them from our operating lease right-of-use assets within our Condensed Consolidated Balance Sheets. As of September 30, 2026, our total remaining minimum obligation for existing Rent-A-Center vehicle lease contracts was approximately $0.6 million.

We also lease vehicles for all of our Mexico stores which have terms expiring at various times through 2030 with rental rates adjusted periodically for inflation. As of September 30, 2026, our total remaining obligation for existing Mexico vehicle lease contracts was approximately $3.0 million.

Uncertain Tax Position. As of September 30, 2026, we have recorded $1.0 million in uncertain tax positions. Although these positions represent a potential future cash liability to us, the amounts and timing of such payments are uncertain.

Seasonality. Our revenue mix in our lease-to-own businesses is moderately seasonal, with the first quarter of each fiscal year generally providing higher sales than any other quarter during a fiscal year. Generally, our customers will more frequently exercise the early purchase option on their existing lease purchase agreements in our Acima and Rent-A-Center segments or purchase pre-leased merchandise off the showroom floor in our Rent-A-Center segment during the first quarter of each fiscal year, primarily due to the receipt of federal income tax refunds. In contrast, our cash expenditures for our merchandise purchases for the fiscal year are generally the highest beginning in the latter part of the third quarter through the fourth quarter, primarily as a result of holiday promotions that lead to increased demand for our lease-to-own offerings.

Recently Issued Accounting Pronouncements

In November 2024, the FASB issued ASU 2024-03, Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses, which requires new tabular disclosures disaggregating prescribed expense categories within relevant income statement captions. In January 2025, the FASB issued ASU 2025-01, which clarifies the effective date for ASU No. 2024-03. The adoption of ASU 2024-03 will be required for us for annual reporting periods beginning after December 15, 2026 and interim reporting periods beginning after December 15, 2027. We are currently in the preliminary stages of assessing this ASU and the impact it will have on our financial statements following adoption but expect it will result in increased disclosure.

In September 2025, the FASB issued ASU 2025-06, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40), which amends the existing standard that refers to various stages of software development. Under the new standard, entities will start capitalizing eligible costs when management has authorized and committed to funding the software project, and it is probable that the project will be completed and the software will be used to perform the function intended. The adoption of ASU 2025-06 will be required for us for annual reporting periods beginning after December 15, 2027 and interim reporting periods within those annual reporting periods. We are in the preliminary stages of assessing this ASU and the impact it will have on our financial statements following adoption.

In December 2025, the FASB issued ASU 2025-11, Interim Reporting (Topic 270): Narrow-Scope Improvements, which clarifies interim disclosure requirements and the applicability of Topic 270. The new standard specifies the types of interim reporting and the form and content of interim financial statements, adds a comprehensive list of required interim disclosures and includes a disclosure principle that requires entities to disclose events since the end of the last annual reporting period that have a material impact on the entity. The adoption of ASU 2025-11 will be required for us for annual reporting periods beginning after December 15, 2027 and interim reporting periods within those annual reporting periods. We are in the preliminary stages of assessing this ASU and the impact, if any, it will have on our disclosures within our interim financial statements filed on our Quarterly Reports on Form 10-Q.

From time to time, new accounting pronouncements are issued by the FASB or other standards setting bodies that we adopt as of the specified effective date. As of September 30, 2026, unless otherwise discussed, we believe that any other recently issued standards that are not yet effective are either not applicable to us at this time or will not have a material impact on our consolidated financial statements upon adoption.

Market risk

As filed, 1,686 characters, with its headings, lists and tables. Extracted from the main document; charts and exhibits are in the original on sec.gov.

Interest Rate Risk

Our primary market risk exposure is fluctuations in interest rates. Monitoring and managing this risk is a continual process carried out by our senior management. We manage our market risk based on an ongoing assessment of trends in interest rates and economic developments, giving consideration to possible effects on both total return and reported earnings. As a result of such assessment, we may enter into swap contracts or other interest rate protection agreements from time to time to mitigate this risk.

As of September 30, 2026, we had $450 million in Notes outstanding at a fixed interest rate of 6.375%. We also had $866.3 million outstanding under the Term Loan Facility and $45.0 million outstanding under our ABL Credit Facility, each at interest rates indexed to the Term SOFR rate or the prime rate. Carrying value of the Term Loan Facility and ABL Credit Facility approximates fair value for such indebtedness. Based on our overall interest rate exposure at September 30, 2026, a hypothetical 1.0% increase or decrease in market interest rates would have the effect of causing an additional $9.1 million annualized pre-tax charge or credit to our Condensed Consolidated Statements of Operations. We have not entered into any interest rate swap agreements as of September 30, 2026.

Foreign Currency Translation

We are also exposed to market risk from foreign exchange rate fluctuations of the Mexican peso to the U.S. dollar as the financial position and operating results of our stores in Mexico are translated into U.S. dollars for consolidation. Resulting translation adjustments are recorded as a separate component of stockholders’ equity.

Controls and procedures

As filed, 1,221 characters, with its headings, lists and tables. Extracted from the main document; charts and exhibits are in the original on sec.gov.

Disclosure Controls and Procedures. In accordance with Rule 13a-15(b) under the Securities Exchange Act of 1934, an evaluation was performed under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934) as of the end of the period covered by this Quarterly Report on Form 10-Q. Based on this evaluation, our management, including our Chief Executive Officer and our Chief Financial Officer, concluded that, as of September 30, 2026, our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934) were effective.

Changes in Internal Control over Financial Reporting. For the quarter ended September 30, 2026, there have been no changes in our internal control over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934) that, in the aggregate, have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Risk factors

As filed, 174 characters, with its headings, lists and tables. Extracted from the main document; charts and exhibits are in the original on sec.gov.

There have been no material changes to the risk factors disclosed in Item 1A of Part I, “Risk Factors” of our Annual Report on Form 10-K for the year ended December 31, 2025.

Figures reported in this filing

Standardized line items from the XBRL in this filing, for the period ended 2026-09-30. Comparative periods it repeats are left out.

Figures reported in this filing
Line itemPeriodValueXBRL concept
Revenue3 months2026-07-01 to 2026-09-30$1.15bnus-gaap:Revenues
Revenue9 months2026-01-01 to 2026-09-30$3.53bnus-gaap:Revenues
Cost of revenue3 months2026-07-01 to 2026-09-30$565.9mus-gaap:CostOfRevenue
Cost of revenue9 months2026-01-01 to 2026-09-30$1.77bnus-gaap:CostOfRevenue
Gross profit3 months2026-07-01 to 2026-09-30$580.2mus-gaap:GrossProfit
Gross profit9 months2026-01-01 to 2026-09-30$1.76bnus-gaap:GrossProfit
Operating income3 months2026-07-01 to 2026-09-30$71.2mus-gaap:OperatingIncomeLoss
Operating income9 months2026-01-01 to 2026-09-30$202.9mus-gaap:OperatingIncomeLoss
Interest expense3 months2026-07-01 to 2026-09-30$25.1mus-gaap:InterestExpense
Interest expense9 months2026-01-01 to 2026-09-30$77.5mus-gaap:InterestExpense
Income tax3 months2026-07-01 to 2026-09-30$12.5mus-gaap:IncomeTaxExpenseBenefit
Income tax9 months2026-01-01 to 2026-09-30$35.6mus-gaap:IncomeTaxExpenseBenefit
Net income3 months2026-07-01 to 2026-09-30$34.3mus-gaap:NetIncomeLoss
Net income9 months2026-01-01 to 2026-09-30$91.6mus-gaap:NetIncomeLoss
Diluted EPS3 months2026-07-01 to 2026-09-30$0.58us-gaap:EarningsPerShareDiluted
Diluted EPS9 months2026-01-01 to 2026-09-30$1.56us-gaap:EarningsPerShareDiluted
Basic EPS3 months2026-07-01 to 2026-09-30$0.59us-gaap:EarningsPerShareBasic
Basic EPS9 months2026-01-01 to 2026-09-30$1.58us-gaap:EarningsPerShareBasic
Diluted shares (weighted)3 months2026-07-01 to 2026-09-3058,767,000 sharesus-gaap:WeightedAverageNumberOfDilutedSharesOutstanding
Diluted shares (weighted)9 months2026-01-01 to 2026-09-3058,773,000 sharesus-gaap:WeightedAverageNumberOfDilutedSharesOutstanding
Operating cash flow9 months2026-01-01 to 2026-09-30$457.1mus-gaap:NetCashProvidedByUsedInOperatingActivities
Capital expenditure9 months2026-01-01 to 2026-09-30$47.6mus-gaap:PaymentsToAcquirePropertyPlantAndEquipment
Dividends paid9 months2026-01-01 to 2026-09-30$69.5mus-gaap:PaymentsOfDividends
Cash and equivalentsAt period end2026-09-30$125.1mus-gaap:CashAndCashEquivalentsAtCarryingValue
Total assetsAt period end2026-09-30$3.05bnus-gaap:Assets
Total liabilitiesAt period end2026-09-30$2.30bnus-gaap:Liabilities
Shareholders' equityAt period end2026-09-30$750.1mus-gaap:StockholdersEquity

Source: SEC EDGAR, the filing index for accession 0001193125-26-438271. Last ingested by Listed: Nov 5, 2026, 18:47 ET. Listed shows no prices and gives no investment advice.